ValueQuest
Privacy Policy
Effective 6 September 2026 · Version 1.0
ValueQuest helps families build good work and money habits. A parent or guardian creates and controls the family account; children participate under that parent’s control. We are committed to protecting children’s privacy and complying with the Children’s Online Privacy Protection Act (COPPA).
Operator: Pathfinder Holding Company LLC
99 Monroe Avenue NW, Suite 1210 (12th Floor), Grand Rapids, MI 49503
Privacy requests: privacy@valuequest.app
6757 Cascade Rd SE #87, Grand Rapids, MI 49546
1. Who this covers
Information about parents/guardians who hold accounts and the children they add. Children do not create their own accounts.
2. Information we collect
From the parent: email and password (stored only as a secure hash); if you subscribe, a Stripe customer/subscription reference and status (we do not store your full card number); and content you create (tasks, quests, reading, rewards, notes).
About children (all provided or controlled by the parent): a display name (a first name or nickname); a birth month and year, which sets the reading level and age-appropriate wording — the birth day is optional and is used only for birthday greetings; in-app activity (completed tasks, XP, levels, streaks, badges, character customizations); and optional proof photos a child submits, which a parent reviews and which are automatically deleted after 90 days.
We do NOT collect from children: email, phone number, home address, precise geolocation, real financial/payment information, or identifiers used for behavioral advertising. All money in ValueQuest is simulated / family-tracked only.
3. How we use information
To provide the Service; to send parents transactional emails (sign-up, password reset, notifications, optional weekly digest); to offer optional AI suggestions (we send our AI provider only an age band — never a child’s personal information); and to process the parent’s subscription and prevent abuse.
4. What we do not do
We do not sell or rent personal information, show children third-party advertising, use children’s data for behavioral advertising, or use third-party analytics that track children across services.
5. Parental consent
Children cannot create accounts. A parent creates the family, adds each child, and provides every piece of information about them. We obtain the parent’s consent at sign-up through direct notice and an affirmative agreement, recorded with the child’s profile. For subscribing families, the parent’s payment transaction provides an additional consent signal. A parent may withdraw consent at any time by deleting the child’s profile or contacting us at the address above; withdrawal stops further collection and deletes what we hold.
6. Service providers
We share information only with vendors that process data on our behalf to run the Service, under confidentiality obligations: Supabase (database, authentication, storage, functions), Vercel (hosting), Postmark (transactional email to parents), Stripe (subscription payments — parent billing), and Anthropic (optional AI suggestions — no child personal information sent). We may disclose information if required by law or to protect safety, and in a business transfer with notice as required.
7. Parents’ rights
At any time a parent may review and exporttheir child’s information, deleteit (individual photos, or the child’s entire profile and everything attached to it), and refuse further collectionby revoking the child’s device access. Those controls are in the parent dashboard. To erase the whole family account, use Settings → Delete this account, which is immediate and permanent; if you cannot sign in, see valuequest.app/delete-account. We do not charge for any of this and we do not require a reason.
8. Retention & security
We keep information only as long as needed. Proof photos are deleted automatically 90 daysafter they are submitted, whether or not anyone asks. Deleting a child’s profile removes their activity, badges, submissions and photos immediately. Account and activity data are deleted within 30 days of a request to close the account. We protect data with family-level access isolation enforced in the database, private photo storage reachable only through short-lived links, HTTPS throughout, and server-side handling of all secrets.
9. Children’s privacy (COPPA)
The Service is for family use including children under 13, under parental control. We do not knowingly collect personal information from a child except as provided or authorized by the child’s parent. A parent who believes we hold information they did not authorize may contact us to review or delete it.
10. Changes & contact
We will notify parents of material changes and, where required, obtain renewed consent. Questions, requests, or complaints: Pathfinder Holding Company LLC, privacy@valuequest.app, 6757 Cascade Rd SE #87, Grand Rapids, MI 49546.